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Responsible gambling

As a responsible gaming platform, WinSpin Casino understands the importance of maintaining a safe and healthy gaming environment for all our players. Our commitment to responsible gaming is reflected in our comprehensive set of tools and policies designed to promote fair play, prevent problem gaming, and provide support to those who need it.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or if you're experiencing any difficulties with controlling your betting, we encourage you to consider self-excluding from playing on our site. Self-exclusion can be done for a fixed period of time (minimum 6 months) and is available through the 'Responsible Gaming' section in your account settings.

Deposit Limits

You have the ability to set deposit limits that suit your needs, ensuring that you never spend more than what you're comfortable with. This limit will apply to all deposit methods on our site.

Loss Limits

In addition to setting deposit limits, we also allow you to set loss limits. If you reach this threshold, your account will automatically be locked for the remainder of the designated period, giving you time to reassess and reset your gaming habits.

Time-Outs (Cooling Off)

If needed, you can activate a cooling-off period on our site. This lock will temporarily block access to all real-money games until the chosen cooldown has ended. Please note that this cool-down does not apply to demo or free-play areas of the game library.

Reality Check

To help monitor your gaming habits and stay in control, we've implemented a reality check tool for you to use at any time during gameplay. This will alert you on how much time has been spent playing games over the previous 6 hours.

Withdrawal Locking

As an additional layer of security against reckless betting or excessive withdrawals, we offer a withdrawal locking feature that allows players to delay transactions and gain more control over their finances.

External Help Resources

Sometimes, despite our best efforts at prevention, gaming can become unmanageable. For these situations, we recommend exploring external resources for support:

  • GamCare: A UK-based charity offering confidential advice on problem gambling
  • GamBlock: Software that helps prevent access to online betting and gaming sites from designated devices.
  • BetBlocker: Additional software enabling users to block access across multiple platforms.

If you're struggling with responsible gaming, don't hesitate to reach out for help. Our team is always available to offer support and advice on how to stay safe while enjoying your favorite games.